Privacy Policy — Nicole Doyle · Soulbloom
Legal

Privacy Policy

Last updated: April 2026

This Privacy Policy describes how Nicole Doyle, operating as Soulbloom ("Nicole Doyle," "we," "us," or "our"), collects, uses, and protects your personal information when you visit our website at nicoledoyle.co (the "Site") or engage with our services.

By using this Site or engaging our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of this Site.

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal identification information — your full name, email address, and contact details when you submit a form, book a session, or join our mailing list
  • Birth data — date, time, and location of birth, provided voluntarily for the purposes of astrological consultation
  • Payment information — billing details processed securely through third-party payment processors. We do not store full credit card numbers on our systems
  • Intake form responses — personal information you share in intake forms prior to sessions, which may include details about your health, relationships, personal history, and wellbeing
  • Communications — any information you share with us via email or messaging

We also collect certain information automatically when you visit the Site, including IP address, browser type, pages visited, and time spent on pages, via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Deliver and administer the services you have purchased or booked
  • Send you booking confirmations, session reminders, and follow-up communications
  • Send you The Soulbloom Letters and other email communications you have opted into
  • Process payments and manage your account
  • Respond to your inquiries and provide client support
  • Improve our Site and services
  • Comply with applicable legal obligations

We will never sell your personal information to third parties. We do not allow advertisers to pay us to promote their products or services in our communications with you.

3. Third-Party Tools and Services

We use the following third-party platforms to operate our business. Each has its own privacy policy governing the use of your data:

  • GoHighLevel (via Ivorey) — our website platform, CRM, calendar booking, and form collection system
  • Flodesk — our email marketing platform, used to send The Soulbloom Letters and other opted-in communications
  • Stripe and/or other payment processors — used to securely process payments
  • Google — we may use Google services including Google Analytics for Site analytics

These third parties are contractually obligated to handle your data securely and only as directed by us.

4. Session Recordings

Sessions may be recorded with your explicit consent. Recorded sessions are stored securely and shared with you for your personal use only. Recordings are not shared with any third parties and are not used for marketing purposes without your separate written consent.

5. Birth Data and Sensitive Information

Birth data (date, time, and location of birth) and personal information shared in intake forms are treated with the highest level of confidentiality. This information is used solely to prepare for and deliver your booked services. It is never shared with third parties except as required by law.

6. Cookies

Our Site uses cookies — small text files stored on your device — to improve your browsing experience and analyze Site traffic. You may disable cookies through your browser settings, though doing so may affect some functionality of the Site. By continuing to use our Site, you consent to our use of cookies.

7. Data Retention

We retain your personal information for as long as necessary to deliver our services and comply with legal obligations. If you would like your data deleted, please contact us at the email address below and we will respond within 30 days.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
  • The right to data portability where applicable

To exercise any of these rights, please contact us at Contact Nicole.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Site following any changes constitutes your acceptance of the revised policy.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Nicole Doyle / Soulbloom
Email: Contact Nicole
Website: nicoledoyle.co